Locksmith in Düsseldorf – we speak English.
Locked out of your flat, hotel apartment or office? Call us – we explain everything in English and confirm the full price before we set off.
- Price firston the phone
- Quickto arrive
- 24/7emergency service
Fast help for expats, students and trade-fair guests
Düsseldorf is home to many international residents – from the Japanese community in Oberkassel and around Immermannstraße to business travellers during the big trade fairs. Being locked out in a foreign city is stressful enough. That is why we quote a fixed price on the phone, in English, including the call-out charge of 29 €.
What we can do for you
- Door opening – door slammed shut or locked, flats, houses and offices.
- Broken key – we remove the piece from the lock.
- Car opening – keys locked in the car, without breaking a window.
- Safe opening – forgotten code or faulty electronics.
- Lock cylinder replacement – after moving in or losing your keys.
Please have proof of residence ready
In Germany a reputable locksmith will always check that you are entitled to enter: ID showing your registered address or your registration certificate (Meldebescheinigung), rental contract or a neighbour who knows you. If your documents are inside, we check them right after opening the door.
Fair prices – and how to avoid rip-offs
Unfortunately some “locksmiths” online advertise very low prices and then demand several hundred euros in cash. With us you get: the full price before we set off – 108 € Mon–Fri 8 am–7 pm, 158 € on weekday evenings and nights (7 pm–8 am) and 158 € on weekends and public holidays, call-out included – and payment by card or invoice. A slammed door is usually opened without damage.
FAQ
Frequently asked questions
How quickly can you be there?
We come quickly – anywhere in Düsseldorf and to nearby towns such as Neuss, Meerbusch and Ratingen, only 9 to 11 km away. We tell you the expected arrival time on the phone.
Can I pay by card?
Yes – credit card, debit card or invoice. We never insist on cash.
I am staying in a hotel or serviced apartment – can you help?
For hotel rooms please contact the reception first; they have master keys. For serviced apartments and private rentals we can help once the host or agency confirms your stay.
Do you tell me the price before you come?
Yes. On the phone you get the price for your case, including travel. The fixed price applies to a door that has simply slammed shut and opens normally. If the latch or bolt is broken, it takes longer and costs more – we tell you the price on site before we continue. Weekday door opening from 8 am to 7 pm costs 108 € including VAT.
What proof do I need that I live there?
An ID with your address, a rental contract or a booking confirmation on your phone. If your papers are inside, we open first and check them right after.
Someone is in danger inside – who do I call?
Call 112 immediately. In an emergency, the fire brigade and police are responsible and usually faster than any locksmith.
More services
How else we can help
Door, car, safe or lock – one call, the price before we drive. Service pages in German:
01Türöffnung
Tür zugefallen? Wir öffnen Wohnungs- und Haustüren – in den allermeisten Fällen ohne Schaden. Abgeschlossen: Preis auf Anfrage.
Festpreis 108 €Mehr erfahren
02Autoöffnung
Schlüssel im Auto eingeschlossen? Wir öffnen Pkw und Transporter mit Spezialwerkzeug, ohne eine Scheibe einzuschlagen.
Preis auf AnfrageMehr erfahren
03Briefkasten öffnen
Briefkastenschlüssel verloren oder Schloss defekt? Wir öffnen den Briefkasten und setzen direkt ein neues Schloss ein.
Preis auf AnfrageMehr erfahren
04Garagentor öffnen
Garagenschlüssel verloren oder Schloss defekt? Wir öffnen Ihr Garagentor und nennen den Preis vorab am Telefon.
Preis auf AnfrageMehr erfahren
05Tresoröffnung
Code vergessen, Schloss defekt, Erbschaft ohne Schlüssel: Wir öffnen Tresore – nach Möglichkeit zerstörungsfrei.
Preis auf AnfrageMehr erfahren
06Schlüssel abgebrochen
Das abgebrochene Stück steckt im Zylinder? Wir ziehen es heraus und prüfen, ob das Schloss weiter nutzbar ist.
Preis auf AnfrageMehr erfahren
07Schließzylinder wechseln
Nach Umzug, Schlüsselverlust oder Einbruch: neuer Markenzylinder, auf Wunsch mit Sicherungskarte – Einbau direkt vor Ort.
Zylinder ab 35 €Mehr erfahrenIhr Fall ist nicht dabei?
Rufen Sie an: Wir sagen Ihnen gleich, ob wir helfen können und was es kostet.
Der Festpreis gilt für eine zugefallene Tür, die sich normal öffnen lässt. Bei einem Defekt wie Fallen- oder Riegelbruch dauert es länger und kostet mehr – den Preis nennen wir Ihnen vor Ort, bevor wir weiterarbeiten.
Locked out in Düsseldorf?
Call us – you will hear the full price in English before we set off.